1. Refund Policy

At Urban AdMark, we strive to deliver the highest quality services and ensure customer satisfaction. However, if you are not satisfied with your purchase, the following refund policy applies:

• Eligibility for Refund: Refunds will be provided only for services/packages that have not yet commenced or for technical issues on our platform that prevent service delivery.
• Refund Request Period: Refund requests must be submitted within 7 days of purchase.
• Refund Process: To request a refund, please contact our support team at support@urbanadmark.com with your order details. Once your request is approved, the refund will be processed within 7–10 business days.
• Exclusions: No refunds will be issued for services already delivered or partially delivered.

2. Cancellation Policy

We understand that circumstances may change, and you may need to cancel your order. Please review our cancellation policy below:

• Service Cancellation: You may cancel your order within 24 hours of purchase for a full refund if the service has not commenced.
• Ongoing Services: For ongoing services, cancellations will take effect from the next billing cycle, and no partial refunds will be issued for the current cycle.
• How to Cancel: To cancel a service or subscription, please email us at cancel@urbanadmark.com with your order details.

3. Contact Us

If you have any questions about our refund and cancellation policy, please contact us:

• Email: support@urbanadmark.com
• Phone: +91 9137278587

We value your business and are committed to ensuring a smooth and satisfactory experience with Urban AdMark.